My shipment stuck in Japan customs, I did not know that I need an IOR can you help?

My shipment stuck in Japan customs, I did not know that I need an IOR can you help?

Unfortunately, the process for foreign online sellers and IOR is not designed for product shipments in violation of the IOR requirements prior to shipping. 


We cannot help you with your current shipment. 


Process for IOR

1. Register company with COVUE IOR.

2. Register product on COVUE IOR 

3. Create a Shipping invoice on COVUE IOR.

4. Ship directly using your shipping company


Please consider COVUE IOR for your future shipments. 

All shipments using COVUE IOR are complaint and pre-authorized before shipping.

Know more about IOR here
Check products eligibility here

Got questions? We’re happy to help you. Contact us now!
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